About Bank of China (Sydney)
Bank of China Limited Sydney Branch was established in 1942 and was the first Chinese bank to establish operations in Australia. Since resuming banking operations in Australia in 1985, Bank of China, (including Bank of China Limited and Bank of China (Australia) Limited) has dedicated itself to promoting the Australia-China trade and economic relationship. Building on decades of local market financial experience and expertise, Bank of China has built a fast and highly efficient global service network supplying a diversified range of financial products. Bank of China offers a comprehensive range of financial products, and to date is the only Chinese bank operating in Australia holding a license to deal with both retail and wholesale customers.
Industry
Financial Services
Region
Oceania
Company Size
50+
The Challenge
Bank of China (Sydney) Advances Towards Efficiency with Digital Transformation and Automation Goals
Bank of China (Sydney) aims to minimize its paper trail in daily operations, citing inefficiency and unreliability. The bank is also looking to rapidly scale its business, recognizing that digital transformation and automation of business processes among teams is the most efficient pathway to growth.
The Solution
Revolutionizing Operations: Business Process Management System Automates and Secures Workflow
With the Business Process Management system (previously known as Office Automation system), all paper forms and manual work will be digitalized and automated to increase efficiency. It will also enable a reliable document management system for client information storage and file management without leaving a paper trail. This will allow the management team to view important information in real time. Similarly, repetitive manual work and processes are minimized. Users are also able to work remotely with the BPM mobile app and share information immediately. It also enables a secure and reliable backup solution.
